Police Department

BW Unitsnew
Frequently Asked Questions


Mission Statement


To provide ‘excellence in service’ to our diverse community through empathy, transparency and trust.


Vision Statement


Universal City Police Department is committed to being the premier law enforcement agency through ‘excellence in service’ to our engaged citizens, vibrant businesses, and visitors.  We strive to provide this through accountability and placing a premium on applicant recruiting and training to ensure high character, motivated professionals (both sworn and non-sworn) join our great team!

Core Values


Tra

nsparency

I

ntegrity

T

rust

E

mpathy
Excellence

*

TRAITE

s=Excellence

Citizen Compliment & Complaint Forms

Citizens wishing to submit a compliment, informal complaint or a formal complaint against employees of the Universal City Police Department can do so by selecting one of appropriate forms below: 
Compliment / Informal Complaint

Formal Complaint