The Patrol Division is responsible for answering emergency and non-emergency calls within the immediate and surrounding area.
They are also responsible for traffic enforcement, crime prevention, accident investigations, and community service.
This department answers more than 24,000 calls annually and is manned by 24 uniformed officers, working three shifts, providing 24 hour coverage.
Currently, there are three patrol bicycles in use by the Patrol Division. These units allow the officers to engage in a crime prevention and detection role. These units further allow officers easier and quieter access to certain areas.
Selective Traffic Enforcement Program (STEP)
Universal City police officers participate in a program known as STEP (Selective Traffic Enforcement Program) funded through a TXDOT grant. The officers will target all traffic violations with an emphasis on speeding, red lights, seat belts, and DWIs (Driving While Intoxicated).
The purpose of this program is to reduce traffic violations and traffic accidents.
Officers are responsible for identifying traffic violations. Normal traffic violations are moving violations (speeding, unsafe vehicles, and seat belt violations) and non-moving violations (unregistered motor vehicles and defective equipment).
Statistical data proves that there has been a reduction in the amount of traffic accidents, since the program was introduced.